Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of leandro mendoza

leandro mendoza

April 3, 2026

5  out of  5
rating by leandro mendoza
"Quiero destacar el excelente trabajo de mi asesora de seguro de auto madelin. Su amabilidad, disposición y profesionalismo hacen toda la diferencia. Siempre está atenta, responde con rapidez y explica cada detalle con claridad, generando mucha confianza. Lo que más valoro es su proactividad: no se limita a cumplir, sino que va más allá de lo que uno necesita, anticipándose a cualquier situación y buscando siempre la mejor solución. Sin duda, brinda un servicio excepcional y totalmente recomendable, además es bilingüe y una calidez a la hora de atender"
Profile photo of Darrell Katovsich

Darrell Katovsich

March 29, 2026

5  out of  5
rating by Darrell Katovsich
"I have been a State Farm customer for over 30 years and during this time have received exceptional service in meeting our changing insurance needs. The success of those changes was due to Jack Butka, our Insurance Advisor. Jack has done an excellent job of understanding our issues and offering solutions to meet all our insurance needs. He has also provided superb customer service at all levels. I highly recommend the Brooks Baltich Agency."
Profile photo of Sophie Allan

Sophie Allan

March 9, 2026

5  out of  5
rating by Sophie Allan
"Brooks and his entire staff are wonderful! They are quick to respond to any questions I've had. I definitely recommend them for home and auto insurance."
We responded:
"Sophie, Thank you for taking the time to share your experience with us! We’re so glad to know our team provided the service and support you were looking for. We truly appreciate your trust in our agency."
Profile photo of Rene

Rene

March 6, 2026

5  out of  5
rating by Rene
"Had a very great experience here Madaline was very kind and patient with me and answered all my questions. I highly recommend here for insurance and great customer service."
We responded:
"Thank you so much for taking the time to share your positive experience with our agency! We’re thrilled to hear that Madelin was able to assist you and deliver the level of service you deserve. We’ll be sure to share your kind words with her!"
Profile photo of Dalia Ropinz

Dalia Ropinz

March 2, 2026

5  out of  5
rating by Dalia Ropinz
"Madelin Batres es excellente agente de seguro la recomiendo cien por ciento como clienta me ha ayudado muy bien."
We responded:
"¡Sus comentarios nos han alegrado el día por completo! Madelin y el resto de nuestro equipo se enorgullecen enormemente de ayudar a nuestros clientes, por lo que resulta muy gratificante saber que tuvo una experiencia tan positiva. ¡Gracias por elegirnos! Your feedback absolutely made our day! Madelin and the rest of our team take great pride in helping our clients, so it’s rewarding to know you had such a positive experience. Thanks for choosing us! "
Profile photo of Carolina bassat

Carolina bassat

February 18, 2026

5  out of  5
rating by Carolina bassat
"Muy buena puedo decir excelente servicio y las mejores tarifas de pagos la recomiendo la Señorita excelente persona"
We responded:
"¡Estamos muy agradecidos por sus amables palabras y su apoyo! Todo nuestro equipo trabaja arduamente para brindar un servicio confiable y atento. Nos alegra que haya tenido una experiencia tan buena. We’re so grateful for your kind words and support! Our entire team works hard to provide dependable and responsive service. We’re glad you had such a good experience. "
Profile photo of Lendy Machado Personal

Lendy Machado Personal

February 18, 2026

5  out of  5
rating by Lendy Machado Personal
"Una atención especial con el cliente"
We responded:
"Thank you for taking the time to share your feedback! We’re happy to know our team was able to assist you and provide the quality service you deserve. ¡Gracias por tomarse el tiempo para compartir sus comentarios! Nos alegra saber que nuestro equipo pudo asistirlo y brindarle el servicio de calidad que usted merece. "
Profile photo of Bryan Stevens

Bryan Stevens

February 17, 2026

5  out of  5
rating by Bryan Stevens
"⭐️⭐️⭐️⭐️⭐️ Excelente servicio. Desde que llegué, Madelin me atendió con mucha amabilidad y profesionalismo. Me explicó todas las opciones de seguros de forma clara y sin presiones, lo cual se agradece mucho. El proceso fue rápido y sencillo, y además me ayudó a conseguir un muy buen seguro de vida con una cobertura que realmente se adapta a mis necesidades. Sin duda los recomiendo si estás buscando un lugar confiable para asegurar tu auto, casa o vida."
We responded:
"We truly appreciate your thoughtful review! It’s wonderful to know that Madelin made your experience smooth and enjoyable. Our team works hard to support every client, and feedback like yours means a lot."
Profile photo of Jacob Hanft

Jacob Hanft

February 16, 2026

5  out of  5
rating by Jacob Hanft
"Amazing staff, great customer service. Rates are more than fair, saved me hundreds."
We responded:
"We really appreciate your kind words and positive feedback! It means a lot to know that you had a great experience with our team. Thank you for choosing us for your insurance needs."
Profile photo of Braden Milam

Braden Milam

February 14, 2026

5  out of  5
rating by Braden Milam
"My family has been with Brooks and his team for nearly 2 decades. Amazing customer service, and everyone really tries their best to get you what you need. Ive never had such a genuine team belong me through life's ups and downs. Absolutely would recommend getting your insurance needs taken care of with Brooks Baltich!"
We responded:
"Braden, Thank you so much for your thoughtful review! We’re thrilled that you’re happy with the service we provided. Our team is always here to help whenever you need us. We are glad that you have trusted us for so long with your insurance needs."
Profile photo of Kirsten Maghraoui

Kirsten Maghraoui

February 13, 2026

5  out of  5
rating by Kirsten Maghraoui
"Couldn't ask for a better insurance agency. I have been a customer for 20 years now, and Brooks and his agency always provide a seamless experience for me. Everyone who works there is knowledgeable and makes customer service a top priority."
We responded:
"We appreciate your fantastic review! Serving our clients with care and attention is our top priority, and it’s great to see that reflected in your experience."
Profile photo of Dora's Home Cleaning

Dora's Home Cleaning

February 13, 2026

5  out of  5
rating by Dora's Home Cleaning
"We are very grateful to the entire team for their excellent service and support. A special thanks to Madeline for her professionalism, dedication, and guidance throughout the process. Thanks to them, we now have the right insurance coverage for our business. Highly recommended!"
We responded:
"Serving our clients with care and attention is our top priority, and it’s great to see that reflected in your experience. We appreciate your fantastic review! "
Profile photo of Victoria Diaz

Victoria Diaz

February 13, 2026

5  out of  5
rating by Victoria Diaz
"I am very grateful for all the help Madeline has given me. She made the entire process easy and stress-free, and thanks to her, I now have both my car and home insured. Excellent service, very professional, and always willing to help. Highly recommended!!"
We responded:
"Thank you for your kind words and for placing your trust in our agency! We’re so glad to hear that Madelin provided you with excellent services, she’ll be happy to know she made a difference."
Profile photo of Roxanne Ostermayer

Roxanne Ostermayer

February 13, 2026

5  out of  5
rating by Roxanne Ostermayer
"I’ve had a fantastic experience working with this insurance agency. Carla Butka is responsive, knowledgeable and genuinely focused on helping me find the right coverage. She took the time to explain my options, answered all my questions and made sure I understood what I was getting. What stands out to me is the customer service from everyone in this agency. They respond quickly to inquiries and handle claims efficiently. I highly recommend this agency for all your insurance needs."
We responded:
"Your review means so much to us! Carla will be delighted to hear your kind words. We’re thankful for your trust and look forward to continuing to meet your insurance needs."
Profile photo of Artie Waite

Artie Waite

February 13, 2026

5  out of  5
rating by Artie Waite
"This State Farm office is so professional and knowledgeable. They always have time for my questions and assist however they can. Brooke is one of the friendliest people around."
We responded:
"Artie, Your review means so much to us! We are delighted to hear your kind words. We’re thankful for your trust and look forward to continuing to meet your insurance needs."
Profile photo of shirle zacarias

shirle zacarias

February 12, 2026

5  out of  5
rating by shirle zacarias
"Me gustó el servicio que me brindaron, definitivamente lo recomiendo."
We responded:
"We take pride in offering friendly, professional service, and it’s wonderful to know that came through in your experience. Thank you for your support. Your review made our day! Nos enorgullece ofrecer un servicio amable y profesional, y es maravilloso saber que eso se reflejó en su experiencia. Gracias por su apoyo. ¡Su reseña nos alegró el día! "
Profile photo of Christina Hanft

Christina Hanft

February 12, 2026

5  out of  5
rating by Christina Hanft
"Brooks and his team have saved me, my family, and friends thousands on insurance this year. Highly recommend!"
We responded:
"We truly value your business and are grateful for the opportunity to serve your insurance needs. Thank you for being part of our agency family."
Profile photo of keinny soto

keinny soto

February 12, 2026

5  out of  5
rating by keinny soto
"Madelin Batres, Excellent person and attention, thank you for all your help all these years whit my car insurance."
We responded:
"It’s wonderful to know that Madelin made your experience smooth and enjoyable. Our team works hard to support every client, and feedback like yours means a lot. We truly appreciate your thoughtful review! "
Profile photo of Joshua Bautista

Joshua Bautista

February 12, 2026

5  out of  5
rating by Joshua Bautista
"Cuando tengo un problema, lo resuelven de manera eficiente y rápida. El mejor servicio que he tenido en toda mi vida"
We responded:
"We truly value your business and are grateful for the opportunity to serve your insurance needs. Thank you for being part of our agency family. Your review means a lot to us! Valoramos sinceramente su confianza y le agradecemos la oportunidad de atender sus necesidades de seguro. Gracias por formar parte de la familia de nuestra agencia. ¡Su reseña significa mucho para nosotros! "
Profile photo of Hard Rock

Hard Rock

February 12, 2026

5  out of  5
rating by Hard Rock
"The best!! Isurance for over 15 years"
We responded:
"We’re so glad to hear you had a positive experience with our agency! Thank you for your trust and for taking a moment to share your feedback. We look forward to serving you again in the future. Rock On!"
Profile photo of keily bautista

keily bautista

February 12, 2026

5  out of  5
rating by keily bautista
"Madelin was the agent that helped me out, she was very generous and helpful with it being my first time getting insurance. I just moved from Ohio and didn’t know where to start and she helped me learn a lot and was very helpful and patient with me!"
We responded:
"Thank you for sharing your experience! We’re proud to have team members like Madelin who genuinely care about our clients. We appreciate your business and your confidence in our agency."
Profile photo of Olivia Cheek

Olivia Cheek

February 12, 2026

5  out of  5
rating by Olivia Cheek
"I really love this insurance.The lady Madelin was such a big help made the experience that much better. RECOMMEND IT TO EVERYONE"
We responded:
"We sincerely appreciate your kind review and your continued trust in our agency. Our entire team are committed to providing reliable, friendly service, and it’s wonderful to see that reflected in your feedback. Thank you for not keeping us a secret!"
Profile photo of Arabella Sanchez

Arabella Sanchez

February 12, 2026

5  out of  5
rating by Arabella Sanchez
"I’m quite new to insurance, but Brooks Baltich State farm agency has helped me greatly! The service is absolutely Amazing. Overall, everyone is phenomenal but a BIG thank you to Madelin! She has made the process SO easy and easy to understand. Thanks for everything!"
We responded:
"We’re happy to share our knowledge and experience with our customers. Thankful for your trust and look forward to continuing to meet your insurance needs. Your review means so much to us! Madelin will be delighted to hear your kind words. "
Profile photo of AURORA PAREDES

AURORA PAREDES

February 12, 2026

5  out of  5
rating by AURORA PAREDES
"Tengo casi 4 años trabajando con State Farm, excelente atención, comunicación y precio. Gracias Madelein por tu compromiso y a todo el equipo que siempre están pendientes. 100% recomendados para seguros de negocios y pólizas personales."
We responded:
"Gracias por tomarse un momento para dejar su reseña! Nos entusiasma saber que Madelin hizo que su experiencia fuera tan positiva. ¡Nos aseguraremos de reconocerla por su excelente trabajo! Thank you for taking a moment to leave your review! We’re thrilled that Madelin made your experience such a positive one. We’ll be sure to recognize her for a job well done! "
Profile photo of Ivan Cvetkovic

Ivan Cvetkovic

February 12, 2026

5  out of  5
rating by Ivan Cvetkovic
"Brooks and his team are professionals. Great rates! Great service! I highly recommend."
We responded:
"Thank you so much, Ivan, for your kind words and recommendation! We’re glad you’re happy with our service and rates. It means a lot to our team. Hvala ti puno, Ivane, na lepim rečima i preporuci! Drago nam je što si zadovoljan našom uslugom i cenama. Tvoje mišljenje nam mnogo znači."